NDIS-Registered Provider in Brisbane & Melbourne

Local occupational therapy with shorter wait times

An established Occupational Therapy team for children and adults, specialising in FCA, Paediatric therapy, and funding-ready OT reports.  All without the long wait.

Call backs answered in 10 minutes–2 hours during business hours.

A Diversey Care speech pathologist working one-on-one with a child during a therapy session
NDIS Registered Provider
90%+
report writing success rate
30+
therapists across Melbourne & Brisbane
1200+
families helped
2021
established & growing allied health team
2
weeks average wait time for OT services

What we do

Occupational therapy built around your goals

We support you to reach your goals, whether that means finding the right equipment, modifiying your home, preparing a funding submission, or providing ongoing therapy that leads to real progress.

More of your care, under one team

Whatever else your plan calls for, our multidisciplinary clinicians can support it, keeping your care coordinated in one place.

Speech Pathology

Psychology

Physiotherapy

Our OTs can help with:

  • Functional Capacity Assessments
  • Assistive Technology and Home Modification assessments
  • NDIS, SIL/SDA and plan review reports
  • Play-based paediatric OT assessments
  • Sensory, emotional regulation and fine motor support
  • Daily living skills, self-care routines and school readiness
  • Ongoing therapy for children and adults

Why choose Diversey Care

Three reasons families & referrers keep coming back

We're built to make referring easy and to deliver the outcomes families and Support Coordinators rely on.

90%+

Positive funding outcomes

A proven track record on NDIS, AT, home modification, SIL/SDA and functional capacity reports. All written with clinical reasoning and real funding needs in mind.

1-4 weeks

Fast access to services

We can often start with new clients in shorter-than-average timeframes across most service areas, depending on discipline, location and needs — a real advantage when timing matters.

Fixed

Transparent pricing

Pricing, travel time, report due date and service expectations are explained clearly prior to starting. No hidden fees, no surprises. 

Consistent and structured Team

  • Automatic session notes so families and referrers stay in the loop
  • Internal supervision and team-leader support behind every clinician
  • Able to support complex clients and complex plan-review situations
  • We take on cases where previous report attempts have failed
  • Services across the lifespan — children, adults and older clients
  • A stable, growing team you can count on for continuity of care
The Diversey Care allied health team
Our multidisciplinary team across Melbourne & Brisbane

How it works

Getting started takes 3 simple steps

A clear, supported process, guided by our intake team from your first contact to your first session.

1

Submit a referral

Ready to proceed? Complete our referral form with the client and service details. Not ready yet? Request a call back first and we'll guide you with the right next steps.

2

Intake reviews & matches

Our intake team reviews the needs, funding and setting, then matches a suitable therapist based on skills, location and goals. We don't just assign the next available clinician.

3

Confirm & first session

Once suitability and availability are confirmed, we lock in the clinician, time, setting and pricing. For NDIS clients, we send a Service Agreement at the same time.

Ready to proceed

Have the client and service details and want to begin the booking process?

Submit a Referral

Need help first

Want to ask a question, check availability, confirm pricing or location coverage?

Request a Call Back

Please note: the booking process only begins once a referral form has been completed.

Registered & accountable

A provider you can trust

We work within recognised funding systems and meet formal compliance, screening and supervision standards. So you're never relying on one individual therapist alone.

NDIS Registered Provider

A registered provider that completes regular external audits and compliance requirements.
Reg. 4050104697

Compliance & screening

Workers hold Working With Children Checks and NDIS Worker Screening. Clinicians are registered with relevant professional bodies, including AHPRA or Speech Pathology Australia where applicable.

Supervision & team support

Every clinician is backed by team leaders, internal supervision and escalation pathways to improve consistency, accountability and continuity of care.

Experience across funding systems

We understand the documentation, billing and reporting requirements involved across different funding pathways. As a WorkSafe VIC-registered provider, we deliver against each participant's approved care plan. Private health insurance can be accommodated with our services — we work with leading funds.

NDIS Medicare Home Care Packages TAC DVA WorkCover Private health insurance

Trusted by families & referrers

What people say about working with us

Support Coordinators, families, participants and providers choose Diversey Care for responsiveness and quality.

Common questions

Frequently asked questions

Do you have availability right now?

In most service areas we can start with new clients in shorter-than-average timeframes, and several services are open for new bookings. The quickest way to confirm for your service and location is to request a call back.

Do you service my area?

We cover Greater Brisbane (including Logan, Ipswich and Redland Bay) and Melbourne areas within about 50 km of Glen Waverley, with home, community, school, clinic and telehealth options. Not sure? Request a call back with your postcode and we'll confirm.

How much does it cost, and what funding do you accept?

We offer fixed, transparent pricing and work across NDIS, Home Care Packages, Medicare/Private, TAC, DVA and WorkCover. We explain pricing, travel and reports before service begins. Ask us anything when you request a call back.

Do I need a referral, or can I just ask a question first?

You can do either. If you're ready, submit a referral to start the booking process. If you'd like to ask questions or check availability first, request a call back. There's no pressure to commit.

Can you help with complex cases or reports that have failed before?

Yes. We support complex clients and complex plan-review situations, and regularly take on cases where previous report attempts have not succeeded, with strong accountability around report quality. Tell us about the situation and we'll advise.

Do you offer home, school, community or telehealth sessions?

Yes, sessions are delivered at home, in the community, at school, in clinic, in SIL homes, in aged care settings and via telehealth, depending on the service and clinical suitability. Request a call back to discuss the best setting.

Are your therapists qualified and registered?

Our clinicians are registered with their relevant professional bodies, including AHPRA or Speech Pathology Australia where applicable, and complete Working With Children and NDIS Worker Screening checks. Every therapist goes through a rigorous selection process and ongoing supervision.

Request a call back

Let's find the right support. Fast.

Leave your details and our intake team will call you back to confirm availability, pricing and the best next step.

  • 10 minutes – 2 hoursTypical call-back time during business hours
  • Mon–Fri, 9am–5pmBusiness hours across QLD & VIC
  • No pressureAsk questions or check capacity before you refer

Ready to refer now? Submit a referral form →

We'll only use these details to follow up about your enquiry.

By submitting, you agree our intake team can contact you about your enquiry.

Thanks — we've got it.

Our intake team will be in touch shortly. For urgent enquiries, call 1300 908 991.